Shoppers can talk together
ShopLobby makes shopper-to-shopper questions, comments, and small talk visible in one public lobby.
ShopLobby
Let shopperstalk together,with staff inside.
ShopLobby turns the homepage into a compact public lobby where current shoppers can chat with each other and store staff can join the conversation.
来店中のお客さん同士が会話できて、その中にショップ店員も入れるアプリです。
Merchant intro
What makes it different
It shows the store's atmosphere, not just a private inbox.
Staff joins the same room
Store staff can step into the conversation, answer useful questions, and keep the lobby moving.
Good answers help everyone
A staff reply can be pinned, turning one answer into shared guidance for every visitor who opens the lobby.
Public chat stays guarded
Personal details, URLs, order numbers, contact exchange, and risky text are blocked before posting.
Positioning
The clearest promise is customer-to-customer conversation.
ShopLobby adds a small public lobby where visitors can talk with other visitors while store staff stay close enough to answer, clarify, and pin helpful replies. It is a live store atmosphere, not a private support inbox.
Safety defaults
Public conversation needs stricter rules from day one.
- Blocks phone numbers, addresses, order numbers, payment details, URLs, and social IDs.
- Limits spammy bursts, repeated posts, impersonation, and merchant-defined banned words.
- Lets staff hide posts, mark messages resolved, reply with templates, and pin helpful answers.
App review screencast
Shopper conversation, staff participation, moderation block, and admin tools.
